Refund and Returns Policy
At ParaglidingBooking, we strive to provide a seamless experience for all our customers. However, certain circumstances may arise that require adjustments to your booking. Please review our Refund and Returns Policy below:
1. Flight Cancellations Due to Weather or Technical Issues:
- If a flight is canceled due to weather conditions or technical problems, we will either postpone your flight to the next day or issue a full refund (100%).
2. Cancellations by Customer:
- If you cancel your booking more than 24 hours prior to your scheduled flight, you will receive a 50% refund of the total amount paid.
- Cancellations made within 24 hours of the scheduled flight time are non-refundable.
3. Rescheduling:
- If you need to reschedule your flight, please contact us as soon as possible. We will do our best to accommodate your request, subject to availability.
4. How to Request a Refund:
- To request a refund, please contact our customer service team at [Insert Contact Information] with your booking details. We will process your request according to the guidelines outlined above.
5. Processing Time:
- Refunds for cash payments will be processed within 1 to 2 hours of approval.
- For online payments, the refund processing time will depend on the individual payment gateway and may vary accordingly.
Thank you for choosing ParaglidingBooking. We appreciate your understanding and look forward to providing you with an unforgettable paragliding experience!